Hudson S Bay — Department Store in Langley

Reviews of Hudson S Bay

• Allison

  Added 2016.09.23

  I bought a mattress from The Bay and a better way to describe my experience is that it is the most regrettable thing I’ve ever purchased and worst customer service ever received.
• Nathan

  Added 2016.08.22

  Right now big sale on coats, mostly 40% off.
• Everly

  Added 2016.07.01

  I still like their inventory in most of their departments.
• Ethan

  Added 2015.05.28

  Meena is a really good employee, she did our checkout at the pay station. Very nice and friendly. We made a big purchase of 1000$ she didn't start to get mad just stayed friendly.
• Hailey

  Added 2014.11.08

  They measure the amount of depressions on the mattress without any weight on the mattress. If the depression is more than 1.5 inches, then they admit there is a manufacturer defect, other than that, they will not replace it. HOW CAN YOU DETECT THE UNEVEN HARDNESS WITH THIS METHOD??? There is tension on the mattress surface and you will never find out the uneven hardness issue with their measurement. There could be many problems with a mattress. What they are doing is telling you that because there is no problem “A” according to their measurement method, there is no problem at all and they will not replace it. How can you believe one method can detect all problems? They just designed a measurement method so that they can get away from all the problems!
• Colton

  Added 2014.05.11

  Great selection and service. I was looking to buy a men's suit and I received great assistance and knowledge from one of the service representatives Mabel. She knew her size dimensions very well and she had many wonderful suggestions. She has a great attitude and made shopping fun which I didn't think was possible. If you need help ask for Mabel.
• Bella

  Added 2014.03.02

  The Hudson's Bay is a great place to shop. But I feel that personal service on the floor is getting poor and have been for some years now.
• Christopher

  Added 2013.09.06

  The picture was taken 1 year from purchase but only used for half year due to owner travel. This is their 2nd time inspecting the mattress. The first inspection was done 6 months after purchase but I did not put weight on it because I could not expect that they were brave enough rejecting such an obvious issue. This time I put weight. Putting same weight on different spots makes perfect sense to show the uneven hardness. But unfortunately, I DESIGNED THIS METHOD, THE INSPECTOR TOOK PICTURES OF MY MEASUREMENT, BUT THEY DID NOT TAKE IT INTO ACCOUNT AND REJECTED MY CLAIM AGAIN.
• Sofia

  Added 2013.08.17

  My mattress is a queen size. I bought 10 yrs warranty as well. One area is considerably softer than the rest of the area. I’ve uploaded some pictures to show how uneven the support is.
• Julian

  Added 2013.05.27

  Good prices, nice selection, but I've been waiting in line for twenty minutes. There have been 2 people in front of me. Then I was told to go to another till because it was faster and I waited five minutes there for one person and finally was able to pay and leave. The poor guy who had to stay was STILL there when I left.